Welcome to Serix A.I!
By accessing or using our website or services, you agree to the following terms and conditions.
1. Services Provided
Serix A.I provides AI-powered automation and marketing tools to help med spas manage appointments, leads, and client communications efficiently.
2. User Responsibilities
You agree to provide accurate information and to use Serix A.I’s platform only for lawful business purposes related to your organization.
3. SMS & Email Messaging
By submitting your information, you consent to receive SMS and/or email communications from Serix A.I regarding bookings, updates, and promotions.
Message and data rates may apply. You may opt out at any time by replying “STOP.”
4. Payments
All payments for services are final unless otherwise stated in your signed agreement or proposal. Refunds are handled on a case-by-case basis.
5. Performance Guarantee
Serix A.I. stands behind the performance of our AI systems and ad campaigns.
We offer a conditional service guarantee to ensure measurable results and client satisfaction.
If a client’s system does not generate at least 30 qualified appointments within 90 days of active campaign management, Serix A.I. will continue working at no additional cost until the target is achieved, for up to an additional 120 days.
All guarantees are subject to client cooperation, active ad spend, attendance on biweekly Success Calls, and compliance with campaign guidelines and platform policies.
Full guarantee details are outlined in each client’s signed agreement.
6. Limitation of Liability
Serix A.I shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
7. Privacy & Data Protection
All data collected is managed under our Privacy Policy. Serix A.I does not sell or share user information with third parties, except as required to provide our services or comply with applicable laws.
7. Contact Information
If you have questions about these terms, please contact us at:
📧 [email protected]
🌐 www.serixai.com
Last updated: November 2025